Frequently
Asked Questions
Welcome to the Learning Ideas FAQ page! Here, you'll find answers to common questions about our resources, services, and how we can support music educators and students. If you can’t find what you’re looking for, feel free to reach out to us directly—we're here to help!
You can easily place an order on our website and pay with your credit card. However, if you're ordering on behalf of a school, we prefer to invoice the school directly if you can provide a School Order Number or an accounts email address.
Once your order is processed, you will receive an email with a download link for digital resources within one business day. For physical orders (such as books), they will be dispatched within five business days.
Yes! If you're a New Zealand music teacher, you can place an order using a School Order Number.
To do this:-
Send an email to sales@learningideas.co.nz with a list of items you'd like to purchase, along with your official School Order Number.
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Alternatively, you can provide the order number during checkout when ordering directly on our website.
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Digital resources: Due to the nature of digital products, they are non-refundable and non-returnable.
If you have any concerns or queries about your order, please feel free to reach out. Click here to send us an email.
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Absolutely! We offer tailored workshops and courses for schools, music departments, and teacher groups. If you'd like a custom workshop or course that addresses your specific needs, get in touch with us at sales@learningideas.co.nz to discuss your requirements.
After you place your order, you will receive an email with a download link. Simply click the link to access your digital resources. If you encounter any issues accessing your resources, please contact us at sales@learningideas.co.nz for assistance.
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Contact us today to explore how we can help you achieve your goals.
